Quibzy for IT & Software

Customer feedback, bug reports and product research for software teams

SaaS companies, IT consultancies and cloud providers use Quibzy to measure satisfaction, collect clear bug reports and validate features before building them. Surveys can be embedded in your app or website and sent to the tools your team already uses.

For software development, saas, it consulting, cloud services.

Who uses Quibzy in it & software

Product managers

  • Prioritise the roadmap with feature-ranking surveys
  • Validate a concept before engineering starts
  • Track NPS by release

Customer success and support

  • Measure customer effort after a support case
  • Collect structured bug reports with screenshots
  • Spot at-risk accounts from low scores

IT consultants

  • Run client onboarding questionnaires
  • Gather post-project feedback
  • Qualify inbound leads

Use cases

Measure loyalty after every release

Send a two-question NPS survey in-app or by email and compare scores over time.

Templates: Net Promoter Score (NPS), Customer Effort Score (CES)

Get bug reports you can reproduce

Ask for steps, severity, platform and a screenshot in one structured form.

Templates: Software Bug Report, Contact & Support Request Form

Decide what to build next

Use ranking questions to force trade-offs between features and test willingness to pay.

Templates: Feature Prioritization Survey, Pricing & Willingness-to-Pay Survey, Market Research & Product Validation Survey

Onboard consulting clients

Collect goals, timelines and contacts before the kick-off meeting.

Templates: Client Onboarding Questionnaire, B2B Lead Qualification Form

How Quibzy fits it & software teams

  • Embed surveys in your product or site, or share a link or QR code.
  • Business plans add webhooks and API keys, so new responses can flow into your own tools.
  • File upload for screenshots and recordings, with access limited to your workspace.
  • Live charts, CSV and Excel export, PDF reports and a live Google Sheets link.
  • Respondents never need an account, and surveys are anonymous by default.

Templates for it & software

See all 14 →

Frequently asked questions

Can I embed a Quibzy survey inside my SaaS product?

Yes. Every survey has a website embed code and a share link, so you can show it in your app, help centre or emails.

Can survey responses go to our issue tracker or CRM?

On Business plans, webhooks and API keys send each new response to your own systems, for example through Zapier or Make.

Does Quibzy calculate NPS automatically?

Yes. The NPS template reports promoters, passives, detractors and the overall score as responses arrive.

Quibzy for IT & Software: surveys, feedback & forms · Quibzy