Quibzy for Financial Services

Customer experience research for fintechs, brokers and financial advisers

Fintechs, digital banks, investment platforms and advisory firms use Quibzy to understand app experience, test new features and measure loyalty. Surveys are anonymous by default and never ask for account numbers or passwords.

For fintech, investment services, financial technology.

Who uses Quibzy in financial services

Product and growth teams

  • Survey app users on ease, trust and fees
  • Prioritise features
  • Test pricing and concepts

Customer experience teams

  • Run NPS and CES programmes
  • Follow up on resolved service cases
  • Collect structured enquiries

Advisers and relationship managers

  • Run client onboarding questionnaires
  • Take consultation bookings
  • Measure client satisfaction

Use cases

Understand your app experience

Feature usage, ease, trust and fee clarity with an NPS benchmark.

Templates: Fintech App Experience Survey, Customer Effort Score (CES)

Validate before you launch

Concept tests, feature ranking and willingness-to-pay research.

Templates: Product Concept Validation, Feature Prioritization Survey, Market Research & Product Validation Survey

Track loyalty

NPS and service-resolution surveys after key moments.

Templates: Net Promoter Score (NPS), Service Resolution Feedback

Onboard advisory clients

Goals, timelines and preferences gathered before the first meeting.

Templates: Client Onboarding Questionnaire, Consultation Booking Enquiry

How Quibzy fits financial services teams

  • Anonymous by default; templates remind respondents never to share PINs, passwords or account numbers.
  • Team roles (owner, admin, editor, analyst, viewer), restricted surveys and an activity log keep data in the right hands.
  • Two-step verification for your team's accounts.
  • Business plans add webhooks and API keys, so new responses can flow into your own tools.
  • Respondents never need an account, and surveys are anonymous by default.

Templates for financial services

See all 9 →

Frequently asked questions

Is Quibzy suitable for collecting KYC documents?

No. Use Quibzy for research and feedback, and keep identity verification and account data in your regulated systems.

Can we survey customers anonymously?

Yes. Surveys are anonymous by default, and respondents can see that before they answer.

Can results feed our analytics stack?

Export to CSV or Excel, use the live Google Sheets link, or send responses by webhook or API on Business plans.

Quibzy for Financial Services: surveys, feedback & forms · Quibzy