SMESSurvey
Customer Satisfaction (CSAT)
Measure satisfaction with a product or service. 4 questions · ~2 min
Quibzy for Healthcare
Patient feedback and appointment requests for clinics, hospitals and diagnostic centres
Clinics, hospitals, diagnostic centres and medical equipment providers use Quibzy to hear from patients, take appointment requests and keep equipment serviced. Feedback is anonymous by default, in the languages your patients speak.
For hospitals, clinics, medical equipment, diagnostics.
Who uses Quibzy in healthcare
Clinic and hospital managers
- Measure patient satisfaction by stage of the visit
- Track recommendation scores
- Collect staff engagement feedback
Front desk and patient services
- Take appointment requests online
- Share feedback QR codes in waiting areas
- Handle general enquiries
Medical equipment and diagnostics teams
- Log service and maintenance requests
- Survey customers after installation
- Evaluate suppliers
Use cases
Improve the patient experience
Ratings for booking, waiting time, staff, clinicians and cleanliness, anonymous by default.
Templates: Patient Satisfaction Survey, Customer Satisfaction (CSAT)
Accept appointment requests
Patients pick a type, date and time; your team confirms. No medical history is collected.
Templates: Clinic Appointment Request, Consultation Booking Enquiry
Keep equipment running
Structured service requests with priority and site details.
Templates: Service Request Form, Service Quality Review
Support your staff
Anonymous engagement and pulse surveys for clinical and support teams.
Templates: Employee Engagement Survey, Employee Pulse Survey
How Quibzy fits healthcare teams
- Respondents can answer in 21 languages, including Hindi, Bengali, Tamil, Malay, Chinese and Arabic.
- Anonymous feedback by default; templates ask patients not to share medical details.
- QR codes for waiting rooms, discharge papers and receipts.
- Team roles (owner, admin, editor, analyst, viewer), restricted surveys and an activity log keep data in the right hands.
- Respondents never need an account, and surveys are anonymous by default.
Templates for healthcare
See all 6 →SERVICE BUSINESSESSurvey
Service Quality Review
Evaluate delivery, communication and service quality. 4 questions · ~2 min
CONSULTANTS / AGENCIESForm
Consultation Booking Enquiry
Collect information before a consultation. 8 questions · ~2 min
SMESForm
Service Request Form
Capture requests for repairs, support or services. 8 questions · ~2 min
CLINICS / HOSPITALS / DIAGNOSTICSSurvey
Patient Satisfaction Survey
Hear from patients about their visit to a clinic, hospital or diagnostic centre. 5 questions · ~3 min
CLINICS / DIAGNOSTIC CENTRESForm
Clinic Appointment Request
Collect appointment requests for the clinic to confirm. 8 questions · ~2 min
Frequently asked questions
Should we collect medical information in Quibzy?
No. Use Quibzy for feedback and booking requests, and keep clinical records in your medical records system. The templates ask patients not to include medical details.
Can patients answer in their own language?
Yes. Offer the survey in up to 21 languages, including Hindi, Bengali, Tamil, Malay and Chinese.
Is patient feedback anonymous?
Surveys are anonymous by default: answers aren't linked to accounts, and respondents can see this before they start.