Quibzy for Trading & Distribution

Orders, returns and partner feedback for wholesalers, retailers and traders

Wholesalers, retailers and import-export businesses use Quibzy to take order requests, handle returns, and survey customers and distribution partners. WhatsApp surveys and QR codes reach customers where they already are.

For wholesale, retail, import and export.

Who uses Quibzy in trading & distribution

Store and sales managers

  • Run post-purchase feedback
  • Collect order requests by WhatsApp link
  • Measure customer satisfaction

Distribution and channel managers

  • Survey dealers and retailers
  • Evaluate suppliers
  • Track partner satisfaction over time

Customer service teams

  • Handle return and refund requests
  • Log damaged shipments
  • Answer enquiries through one form

Use cases

Take orders without a full e-commerce site

Customers choose products, quantities and delivery or pick-up; you confirm price and payment.

Templates: Order Request Form, Product Order & Service Booking Form

Make returns simple

Order number, reason, preferred outcome and photos in one form.

Templates: Return & Refund Request Form, Shipment Damage or Loss Report

Know how partners see you

Rate pricing, order processing and delivery across your dealer network.

Templates: Dealer & Distributor Feedback, Supplier Evaluation Survey

Hear from buyers after a purchase

Short CSAT and post-purchase surveys at the moment of truth.

Templates: Post-Purchase Feedback, Customer Satisfaction (CSAT)

How Quibzy fits trading & distribution teams

  • Customers can answer a whole survey inside WhatsApp, one question at a time.
  • Print the QR code on receipts, invoices and shelf labels.
  • On the CRM plans, keep customers, partners and interactions next to the surveys that describe them.
  • Live charts, CSV and Excel export, PDF reports and a live Google Sheets link.
  • Respondents never need an account, and surveys are anonymous by default.

Templates for trading & distribution

See all 12 →

Frequently asked questions

Can customers place orders through Quibzy?

Customers can send order or booking requests. Quibzy doesn't take payment; you confirm availability, price and payment with them.

Can I send surveys on WhatsApp?

Yes. Share the link in WhatsApp, or let customers answer the whole survey inside a WhatsApp chat.

Can I track dealers and customers, not just surveys?

The CRM plans add customer, partner and interaction records next to your surveys.

Quibzy for Trading & Distribution: surveys, feedback & forms · Quibzy