FormSaaS / Software Teams10 questions · ~4 min

Software Bug Report form template

This free Software Bug Report form template helps you collect clear, reproducible bug reports from users or testers. It has 10 ready-made questions, takes about 4 minutes to answer, and is anonymous by default. Customise every question, then share it by link, QR code or website embed.

Use this template — free All templates

Questions in this template

Email address *
Email address
Which part of the product?
Short text
What happened? *
Long text
Steps to reproduce *
Long text
What did you expect to happen?
Long text
How serious is it? *
Single choice
Blocks my work · Major · Minor · Cosmetic
Platform
Single choice
Web browser · Windows app · Mac app · Android · iOS · Other
Browser / app version
Short text
Screenshot or recording (optional)
File upload
Can we contact you for more details?
Single choice
Yes · No

* required. Every question is editable.

Recommended settings

Visibility: Unlisted — only people with the link
Responses: Anonymous — not linked to accounts
Results: Only you and your workspace see results
One response per: No limit (people can submit for others)

Best for: Severity, steps to reproduce, screenshot upload.

Industries: IT & Software.

Best practice for customer support

Ask for a reference number (order, tracking or account) so you can find the case quickly.
Tell people never to send passwords or full card details through the form.
Make the thank-you message honest: a submission isn’t a resolved ticket or an approved claim.

Software Bug Report: frequently asked questions

What questions should a Software Bug Report form include?

A good Software Bug Report form is short and focused. This template asks: Email address · Which part of the product? · What happened? · Steps to reproduce — plus 6 more. Remove anything you won’t act on.

Is the Software Bug Report form anonymous?

Yes. Responses are anonymous by default and aren’t linked to anyone’s account, although the form asks for contact details so you can reply.

How long does the Software Bug Report form take to complete?

About 4 minutes — 10 questions. Shorter forms get more responses.

Can I customise the Software Bug Report form template?

Yes. Every question, option and setting is editable before you publish, and you can add skip logic, pages, a cover image and translations into 20 more languages, from Chinese, Hindi and Spanish to Arabic, Bengali and Hausa.