SurveyNGOs4 questions · ~3 min

Beneficiary Feedback Survey template

This free Beneficiary Feedback Survey template helps you collect feedback on a programme or service. It has 4 ready-made questions, takes about 3 minutes to answer, and is anonymous by default. Customise every question, then share it by link, QR code or website embed.

Use this template — free All templates

Questions in this template

How satisfied are you with the support you received? *
Rating scale
How much do you agree? *
Grid (matrix)
Staff treated me with respect · The service was easy to access · The support met my needs · I knew how to give feedback or complain
Which services did you use?
Multiple choice
Service A · Service B · Service C · Other
What would make the programme better for you?
Long text

* required. Every question is editable.

Recommended settings

Visibility: Unlisted — only people with the link
Responses: Anonymous — not linked to accounts
Results: Only you and your workspace see results
One response per: Browser
Consent notice: Included — edit it to match your policy

Best for: Consent, language options, privacy controls.

Tip: Add your community’s languages under Languages (21 supported, including Hindi, Tamil, Bengali, Urdu, Arabic and Hausa) so everyone can answer comfortably.

Best practice for ngo & community impact

Explain why you’re asking and that taking part won’t affect anyone’s access to services.
Offer the survey in the languages your community speaks — Quibzy supports 21.
Use the same questions at baseline and follow-up so you can compare.

Beneficiary Feedback Survey: frequently asked questions

What questions should a Beneficiary Feedback Survey include?

A good Beneficiary Feedback Survey is short and focused. This template asks: How satisfied are you with the support you received? · How much do you agree? · Which services did you use? · What would make the programme better for you? Remove anything you won’t act on.

Is the Beneficiary Feedback Survey anonymous?

Yes. Responses are anonymous by default and aren’t linked to anyone’s account.

How long does the Beneficiary Feedback Survey take to complete?

About 3 minutes — 4 questions. Shorter surveys get more responses.

Can I customise the Beneficiary Feedback Survey template?

Yes. Every question, option and setting is editable before you publish, and you can add skip logic, pages, a cover image and translations into 20 more languages, from Chinese, Hindi and Spanish to Arabic, Bengali and Hausa.