Common messages
| Message | Why | What to do |
|---|---|---|
| “Verify your email…” | Explore listing needs a verified email | Use the resend link on your Dashboard, or untick “List in Explore” |
| “Some content isn’t allowed on Quibzy” | Publishing found a blocked link or term | Edit the highlighted content and publish again |
| “Sign in with the email address this invitation was sent to” | Wrong account | Sign out, then sign in or sign up with the invited email |
| “This invitation is invalid or has expired” | Older than 7 days or revoked | Ask an admin to invite you again |
| Not found on an organisation page | You aren’t a member, or the survey is restricted | Ask an admin for access |
| “… isn’t included in your plan” | Feature not in your plan | The owner can upgrade in Plan & usage (see /pricing) |
| “This survey can’t accept more responses this month” | The monthly survey & form response limit is reached (poll votes are never limited) | The owner can upgrade; limits reset on the 1st |
| “You’ve used this month’s … AI actions” | AI allowance used up | Wait for the 1st, or upgrade. Viewing an existing AI summary is free |
| “Your plan includes … team members” | Member limit reached | Upgrade to a larger Business plan |
| “This survey has changed. Reload…” | A new version was published while answering | Reload and answer again |
| “Response mode can’t change…” | Responses already exist | Duplicate the survey to change mode |
FAQ
- Can respondents see each other’s answers? No. At most they see totals and charts, if you enable it.
- Can I edit a live survey? Yes. Edits become a new version when you select Publish changes.
- How do I move a survey into an organisation? Create it there (Create in workspace), or rebuild it from a template. Moving existing surveys and responses isn’t supported.
- Why don’t my test responses show? Check the Responses filter and date range. Flagged responses are excluded.
Contact support
Email contact@quibzy.com with your organisation address and, if relevant, the survey link. Never send passwords, recovery codes or API keys.
To report harmful content, use “Report” on the poll or Report abuse.